Frequently Asked Questions

Everything you need to know about shopping with Lion Vibes

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

Lion Vibes accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How can I track my shipment?

Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website to monitor your delivery.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that international customers are responsible for any applicable customs duties or import taxes upon arrival.

Are your products covered by a warranty?

Many of our products come with a manufacturer's warranty. If you receive a defective item, please reach out to us within 48 hours of delivery so we can arrange a replacement.